Opero turns every member of staff into your most experienced technician.
Three powerful ways Opero transforms your operations
Technicians speak or type their issue and get instant, accurate guidance from your documentation, manuals, and tribal knowledge—even in the field with no laptop required.
Our AI interviews your senior technicians and transforms conversations into searchable, structured knowledge—preserving decades of experience automatically.
Field staff report by voice during or after service calls. Our AI structures the data, updates your systems, and gives managers real-time visibility—no paperwork, no delays.
Be operational in days, not months. Our proven onboarding process gets you from data to ROI in 30 days.
Upload manuals, connect systems, import documentation
We handle the heavy lifting—no IT team required
Your team tests the chatbot and voicebot with real scenarios
We fine-tune responses based on your feedback
Deploy reporting automation, begin knowledge capture interviews
Your ROI clock starts ticking
Expand to more teams, add use cases, strengthen knowledge base
Continuous improvement powered by your team's interactions
Watch how our AI transforms industrial operations in under 2 minutes
Your data is protected with bank-level security and available when you need it
All data encrypted at rest and in transit with 256-bit AES encryption
24/7/365 availability with redundant infrastructure across multiple regions
Granular permissions ensure users only access data they're authorized to see
Your data never trains public models. Complete control over retention and deletion
Opero uses role-based access control. You define which teams, individuals, or departments can access specific knowledge bases, documents, or data sets. Restrictions are enforced at the query level—users only receive answers from content they're authorized to see.
Only authorized users within your organization. You control permissions through an admin dashboard. Opero employees cannot access your data, and our systems include strict audit trails for all data access.
We store your uploaded documentation, knowledge base content, conversation transcripts (for quality improvement), and voice recordings (if reporting automation is enabled). All data is encrypted at rest and in transit. You can request deletion at any time.
The chatbot is available via web browser or embedded in your mobile apps. The voicebot is accessible through a local toll-free phone number—no additional hardware required.
Yes. Our voicebot uses advanced noise-cancellation and is designed for industrial settings—it works reliably even in loud factories, construction sites, or outdoors. For extremely noisy environments, the chatbot offers a text-based alternative.
After each voice report, you receive an email with: (1) an executive summary, (2) full transcript, (3) the audio recording, and (4) structured Q&A data. You can choose to automatically add insights to your company knowledge base for future reference.
Most customers are operational within 30 days. Day 1 involves data ingestion, days 2-7 are for testing and refinement, and by day 30 you'll have full automation and knowledge capture running.
Join industry leaders who are reducing downtime, capturing expertise, and automating reporting with Opero.